Pedals- Denago Commute and Fat Tire eBike Replacement

Great bike, reasonably priced, there was an event last week, I received it on Black Friday. It rides very easily, looks great and is easy to unpack/install. When the weather gets better in a few days, I'll go out for a ride.

After receiving the bike, it took 30 minutes to unbox and assemble it. The customer service was excellent and showed genuine care and appreciation for me as a customer. The price of an electric car with these features is unbeatable. I bought it during the event and received it on Black Friday, so the discount is pretty impressive. Will definitely do business with Denago again.

We've been researching e-bikes for over a year now, and what made us decide that Denago was the best company was their answers to our questions (and we asked a lot of them). We bought this car during the event and received it on Black Friday. Both bikes have been delivered. I'm really lucky to have them. Unboxing and "assembly" went smoothly, there wasn't much to assemble other than unfolding and connecting a few parts. There are no low tires, dents or defects on either bike. The nominal battery power is basically enough for us to ride on the road a few times to test it, and then it needs to be fully charged. With some limitations in our mobility due to early injuries, I wasn't sure we would be comfortable using them, but I was surprised at how easy they were to operate. They are a little heavier than I expected, but that doesn't make them bulky and once you put them on you can barely tell the difference. We love them so far!

Waited a while to write a review. First test the bike extensively. What a wonderful bike this is. The support is very natural but works great. What a nice cycling experience this is. Had tested many E bikes but no bike gives this experience. Unpacking and assembly is easy. Then the enjoyment can begin. Am so glad I bought this bike.

After buying my wife a fat tire, I decided to get my own one. What a great purchasing experience! The bike arrived within a week, but had to wait a few more weeks for accessories to arrive. The customer service team is awesome, as they kindly included the promotion items even though I made the purchase before the promo started! I take short 3 - 5 mile rides around the neighborhood most days...weather permitting. I love the PAS and throttle for the hills in the area, and the bike is so solid! Coming 99% assembled was a big plus. I had it unboxed, and ready in ½ hour. Looking forward to years of fun and enjoyment from my fat tire. Thanks Denago....you rock!

My husband and I each purchased an Denago bike. We are in our early 60’s but both of us are still quite active and healthy. It was quite easy to learn to ride them, we practiced in a nice parking lot for about 15 minutes and then we were on our way. They are lots of fun to ride. You can “cheat” by using power as much or as little as you like, VERY EASILY. Thank you so much Denago in making our first E-bike experience a great one! PS We got all of the necessary accessories too: Mirror, Big Light, Helmet. Thanks again!

We got this ebike for my wife who didn’t like larger ebikes she had ridden. The city 1 step is the perfect size for a woman of 5’ 7”. We have this ebike in mountainis CO….so wanted hydraulic brakes….they work great. But most impressive is the pedaling….no gaps in continuous engagement like other Ebikes. Always a consistent resistance when pedaling. For any money (but especially this price point) very, very impressive design and ease of use. I have 5 other ebikes (not Denago) at other locations, so this is a fair comparison.

After reading all the tire horror stories in the various E Bike groups on FB I feel extremely lucky that my Denago City Model 1 came with Kenda Tire K-Shield 27.5" x 2.2". No flats due to stones, sand burs, sharp sticks, gravel trails etc. for over 1400 miles. When its time to replace your E Bike tire I highly recommend Kenda Tire K-Shield like those supplied on my Denago City Model 1.

Loved the whole experience. The Commute 1 Top has now become our "go to" family transportation. I take my six year old daughter to school every morning. She rides on the back with the passenger package. My wife rides in the back too when we go to the store and says its comfortable. The bike is very useful, comfortable, fast, fun, looks great and saves us money. No more gas or auto repair. We are all in on Denago. Thanks Denago!!!

This is my third Denago ebike, my first was an Folding 1 and then I bought an Fat tire to have as a second bike to have for friends to ride and now I recently bought the city 1 step. I bought the city 1 step because I had damaged my folding 1 and it was going to be a couple of months before I could get the parts to fix it.
And Denago customer service is the best! Every time I have damaged my bike mostly because of loading and unloading they have always just sent me parts to fix it, even though it was my fault. You guys are awesome!

I've had my bike for about a month now and rode 30 miles yesterday. During that time there were a few issues that customer service helped me with. The customer service was great, which is rare these days. I definitely recommend these bikes, you can't go wrong. I love that it has an easy to read odometer so you know your speed and battery usage. I will be purchasing an extra long life battery due to our longer rides. You will be very happy with your purchase of these bikes.

I liked the first two City 1Top's that I bought for my wife and I to use in Washington State that I bought two more to use down in Arizona when we stay down there. The bikes are very well built and quite refined, especially for an ebike that only cost $999. The standard battery gives you a very good range. These are great bikes and we love them! Denago has great customer service too!

My husband and I both purchased Commute 1 Top e-bikes- my hubby got his after loving how mine handled. His bike came with a flat rear tire, but customer service was Excellent- we received 2 free tire tubes and great instructions in how to de-burr the rim to avoid any more issues with flats. We were able to change the rear tire with minimal difficulty ( after watching You Tube instructions). Since then we have put on around 40 miles- having a great time zipping up hills with little effort, or being able to use no PAS if we want a bit more exercise. We have mainly been using them as shuttles when hiking trails in our area. I would heartily recommend these bikes to anyone!

City 1 Step e-Bikes arrived in good condition. Set-up was as easy as removing protective packaging. No set-up was required to assemble. ""Get Started"" instructions were clear and to the point. We tested functions in the back yard prior to ""hitting the trail"".
When my ""bum leg"" got tired, it got rested as I intermitantly used ""throttle only"".
It's nice being able to ride the trails again. Neither my wife or I have had any issues with the bikes so far (after 25 miles of riding）

I highly recommend the fat tire top e-bike Eafter having it for about 6 weeks and 350 miles. Super fun and very practical. Using it instead of the car for trips to the market, library and pharmacy. Also, I have used the customer help line and these folks will walk you through any question you might have, they are kind and patient. No wonder Consumer Reports rated it highly. Keep up the great work.