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Wiring Harnesses - Display Wiring Harness Replacement for Denago eXC2 eMTB (E08)
I received the replacement spokes in a timely manner , however they were too long for my City 2 . I called and they said it should have fit. So now I’m missing a spoke on my rear wheel. 🤷♂️ With apparently so resolution to my broken spoke issue 🤷♂️
Cracked the screen, jumped online to order a replacement. Installed a week later. Simple, easy, satisfying.
The part you sent were not correct for the battery thank you for sending them
Unit ordered was correct one and delivered in 3days . Very happy with services. Thank you.
Customer service is easily accessible by phone and very responsive my needs.
Excellent Service from Denago. Fast delivery and well packaged. .Exactly the E-Bike tires I was looking for. Highly recommend.
Thank you very much because the ones I ordered came Monday they were The wrong bolts I paid for him well thank you very much for sending me I got him Saturday even Burke's bike told me the wrong side they told me it was 16 M by 12 I couldn't find the ones you sent me on your site
Purchased the commute one about a month ago first time didn't know a lot about the company chose this after riding a couple and felt comfortable on it.. The suspension fork seems a little shaky, that could be the bike shop not adjusting properly but so far so good. Do research the bike brands though cause I think I made a spirit of the moment decision
Good to be riding again.
Thanks
The kickstand is well designed to stabilize a heavy bike especially with its wide flared base. It is very convenient to utilize and is light weight. My only thought is the metal content of the core of the kickstand could be even stronger to take more wear and tear in repeated use.
I called Denago about replacing a damaged brake lever. The process was smooth and the customer service was wonderful. I haven’t received the lever as of yet but I’m certain it’s going to be a quality product.
Rack is super light feeling and it was easy to install. I’m super excited to put more on this track instead of wearing a back pack.
My original response was based on my lack of knowledge about the battery and charger. Customer service staff reached out to me and pointed out the error of my ways so I'm able to charge my battery with my perfectly good charger. I do suggest that the Owners Manual be updated to indicate the charging port on the battery itself. Very happy with my Denago. Thanks to customer service staff member, Jamaiya.
I purchased the Denago Fat Tire 2 E-Bike. It has been an absolute eye opener riding this bike. I am 60 years old and it has been a long time since I have truly enjoyed riding a bicycle again. This is the best bicycle I have ever ridden in my life. It feels solid on the road and negotiating anything the road has to offer. No rattling of any kind when hitting a bump or driving off a curb. I see myself riding this bike for many years to come. Thank you for building a quality bike.
Received the bike is good condition although the box was beaten up pretty bad. Assembly was straight forward without any missing parts. I ordered the rear rack and did have to drill the 2 lower holes because they didn’t line up. Have ridden 10 miles and very pleased with the quality and fit of the bike!
I received my fender/Mud guard set for my Denago City 2 Step-Thru EBike.
When I went to assemble the fenders I realized that I ordered the wrong fenders. I needed the L/Xl and I ordered the S/Md. I call Denago Customer Service and the young lady that took my call promptly put in an order for the correct fender set, and send me the shipping label so I could send back the wrong item. The new fenders are already on the way.
Very pleased with the way Denago handled my error.
I purchased a fat tire denago e bike about a month ago. I have a hard time walking because of a injury. I have been able to ride this bike with no problems. I now have 200 miles on it on all terrains.
Battery lasts like it says in the specs. Bike has plenty of power and with one bad leg it allows me to get places that I can't walk. I will be taking it hunting to see if I can get back out there. I know it will get me where I want to go. Thank you for the awesome bike.
One bad thing is I am still waiting for the racks. I hope they come soon.
