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I plugged it in and discharging so everything is working good thank you for your help
FAST RESPOND GREAT VSERVICE
Was easy to order and came in a timely manner
We love the commute 1 but I have ordered parts and still haven't received them after over a month. 1 order is from June the other from July. If you email them, you just get an automated response that your package is on the way. I'm very disappointed since we paid for them and hear nothing.
These are rated for 12-18 VDC. It used to work on my bike then got dim so I bought another one.... same issue. It is now only putting out 10 VDC... I got no reply to my message. Just messaged again for advice. Had to buy a clip on which was an additional cost...
Crank Arm- Left Side- Denago FAT TIRE eBike (E11/12)
Suspension seat post works great, it adds to much height for me to use, so we put it on husband's bike, he said it's great
I just bought 2 of the commute 2 ebikes and they are a excellent bike, fun to ride and very comfortable it's a win win buying this bike.
So I received an entire break system I guess just in case the empty system that came on the bike was bad and not just empty. Okay. I got two complete bleed kits okay. And a third kit in a bag with the hydraulic fluid that had leaked and had gotten all over everything in the bag. Also, I just got the package a 2 days ago not 8, and it took almost two weeks after I bought the bike to get the kit. Denago didn't seem to be in too big a hurry to get my brand new bike on the road.
Shitty service did not recieve any help just stingy review thrown in my face
I just ordered it. But I absolutely love the bike
So i got this fight for daily commutes to work and to my daughter's daycare, while I was loading my daughter on to her car seat. That's aftermarket, that sits right above the back tire. I had the kickstand down as always, and then I was grabbing something and I hear a loud crash, and I turn around my daughter's laying on the ground. The kickstand is broken. And she's crying scraped up her arm and everything.
I'm a little upset for the amount of money I spent on this and i've only had it for about 4, maybe 5 months now.
I need a new battery connection not a wheel.
I received my bike and the back brake did not work. There was no brake fluid in the system. I also found the manual and the online manual a little thin on details such as information about the brake system. Zoom the brake manufacturer had nothing about the brakes either. I wanted to raise my handle bar angle and didn't see the hidden screw under the bars. So I was a bid frustrated trying to figure that out. A little more detail on the various systems in the manual would have been nice. It also would have saved me a lot of time.
UPS says it hasn't received anything yet
This company is fantastic I received my e-bike the charger was not working correctly I didn't even ask for a charger all I asked for was just someone to call me and I wanted to talk to somebody about the problem instead when I posted it on their support page they already are shipping me a brand new charger and I didn't even ask I would definitely do business with this company and the bike is fantastic
I have two issues one the charger gets so hot I cannot even pick it up also the also it does recognize my password I created. I would like someone to contact me on the issues.
Great company with amazing customer service and quick response
They had some sourcing problems but they came thru. I’m happy.
Initially ordered in March. It has just "shipped", but not arrived yet. Today is July 18th.