Key Replacement- City 1

I called them and left a message , with my name number and what part I needed , never called me. The next day I sent an email, it took 3 weeks to get a reply . I finally was able to fill out the order form after they sent it to me. I was extremely clear as when I needed the key that was lost, and the key coda and bike model . Received the key today , and it was the wrong key code . I can not recommend this company or the products they sell . Just pathetic! Now I need to try and get a hold of someone again in hopes of getting the correct key , as well as contacting my credit card company to reverse the charge of $25. Fir the wrong key

I ordered a simple key replacement over 30 days ago and have yet to receive any thing. No response to my emails as to where it is, shipping updates, etc. No response whatsoever.

The Denago website takes all of your contact information, and instead of verifying my order was correct they sent a set of random keys (126) instead of the keys I requested (003).